Frequently asked questions


your frequently asked questions

Where are you located exactly?

We’re in the little village of Nidd, just 4 miles north of Harrogate. We are close to main routes, but just far enough away to not hear any traffic. It’s a quiet and tranquil spot, but not off the beaten track. It’s ideal if you are travelling by car, but bus or train is an option too.  Some have said this location is remote.  Trust us – it’s not, we are pretty sure they got lost on the way. See our location page for more details about how and where to find us.

How far are you from Ripley Castle?

Just over a mile. If you let us know in advance, we can usually take you there, if you’re at an event. You just need to make your own arrangements back, in fact many guests choose to walk – though high heels might be a stretch!

What’s the difference between the 3 rooms?

The rooms have very similar facilities, though decidedly different colour schemes. OAK has is own outdoor area and BBQ. It’s also the quietest as you have no neighbours. ASH is the largest room and YEW is a little smaller. Room rates vary by room and this reflects their size and facilities, so naturally YEW is the cheapest as it is smallest. If you are undecided, just get in touch.  Feel free to ask for the tour when you are here.

What time is check-in?

Check-in from 4pm, but we can arrange an earlier check-in from 2pm for a small fee if that suits you better. If you are off to a wedding earlier than that, why not come the night before? As we need to pop out to run our own errands sometimes, we always appreciate you letting us know your expected arrival time with as much notice as possible. That way we can plan our day and make sure we’re available to show you around and answer any questions you may have when you arrive.  If you’ve stayed with us before, we’ll just pop your key in the keysafe and you can check in when it suits you best. Sorry, but check-in closes at 8pm.  If you’ve stayed with us before, we’ll just pop your key in the keysafe and you can check in when it suits you best.

What time is check-out?

Check out is before 11am. Later check-outs can often be arranged for small fee. When you’re ready to depart, we’ll be happy to see you off and offer any final recommendations, otherwise, simply lock the door and drop your key in our letterbox. Payments are processed automatically before you arrive, so no need to worry about settling the bill at the end (we can send you an invoice or receipt if you need one – just ask).

Can I bring my children and pets?

Our rooms are specially designed to accommodate one or two adults, so unfortunately we don’t allow children under 18 years. If a single family group books all three rooms for the same stay, it may be possible to accommodate a baby in ASH – provided this has been agreed in advance. Sorry, but we don’t have scope to provide any cots or food for cute little people.

Sorry, no furry small folk either. We ask that dogs, cats and hamsters arrange accommodation elsewhere.

 

Is it best to book directly through your website?

Definitely. We are proud that our photos and our website are totally accurate.  We have no control over other sites.  You will always get the best rates and most favourable T&Cs by booking direct. 

Our booking page is completely secure and encrypted. If you prefer not to enter card details, you can just call us to book.

When we run promotions, they will only be available if you book direct. You can  sign up here to be the first to know.

Do you have parking?

Yes. Each room has designated free parking  right outside your room, so no need to awkwardly drag your luggage down a street, along a corridor or up any stairs. All rooms are at ground level.

How do I get a copy of the Harrogate Shopping Guide?

That’s easy!  Just fill in your details and we will send you a link to save it or download it.   If you’d like a really high-resolution version, just let us know.

 

Will someone meet us on arrival?

Yes. We always meet new guests on arrival so we can properly show you around and answer any of your questions. We love recommending our favourite restaurants and things to do in the local area, so don’t hesitate to ask for suggestions. If you’re a returning guest, we can leave a key for you in the secure key safe if you’d prefer to check yourself in.

Do you have wifi?

Absolutely, and we’re pleased to say it’s superfast wifi! You get unlimited use on as many devices as you like. The Smart TV is also wifi enabled so you can use it as a browser. You’ll find the password in the Room Book.

Do you offer transfers?

As we’re a two-person show we can’t always guarantee transfers (for instance to the train station, conference centres or events), but in most cases, we can figure something out. Just let us know where you need to be and when.

Do you have daily housekeeping?

Yes. There’s no need to worry about making your bed or washing up, as we’ll tend to your room every day with full housekeeping and restocking the breakfast pantry. We’re pretty flexible types, but we need to finish housekeeping and restocking by 3pm every day, so we do need access to your room at some point.

What's breakfast like? Is it included?

Absolutely, breakfast is always included in the price!

We don’t have a dining room, so you won’t be rubbing shoulders with strangers in the morning over a traditional fry-up. We designed a breakfast pantry in each room which is well-stocked with a continental breakfast inclduing boiled eggs. We lived on the continent for years, so we know what we’re talking about and we’ve added a few Yorkshire twists. You can just help yourself anytime you please or have breakfast in bed. No need to decide anything the night before and the two of you don’t even have to eat at the same time. Have a look at our breakfast page for more information and a menu.  If you like people watching over breakfast, then keep your eyes peeled instead for any passing wildlife. Please let us know in advance if you have dietary needs and preferences – we can handle just about anything.

Do you provide any other meals?

No, we don’t. If you have booked OAK, you have a barbecue at your disposal and we can recommend some lovely delis nearby. If you’d prefer a cosy night in, you are more than welcome to bring your own food back to your room, or order a takeway. And there’s always the paddock for a leisurely picnic, weather permitting.

We can also recommend many wonderful restaurants. There are more than 200 caféeand restaurant options in the surrounding area (including one on the property next door if you don’t want to venture far), so you won’t go hungry. Ask us about our favourite restaurants in the area and see our explore page for suggestions.

What appliances are in the rooms?

Each room has its own Samsung smart TV, fridge, kettle, egg boiler, Nespresso coffee machine and Babyliss hairdryer with diffuser. Your room is also stocked with crockery, cutlery, glassware and a teapot.

Is your accommodation suitable for business travellers?

Yes. There are many conference facilities in Harrogate and surrounds, so we often have business travellers passing through. We have superfast wifi, good lighting, USB charging stations, good mobile phone signal, endless coffee, and a table conveniently located next to power sockets so you can charge your laptop as you work. Plus your parking space is right outside your room. We think it’s properly nice.

Do you cater for dietary requirements?

Yes. Please let us know when you book through our site and we’ll make sure your wishes are catered for – gluten or dairy free, allergies. A vegetarian or vegan breakfast is no trouble and we have our top picks for eating out too.

Does your B&B have spa facilities?

Harrogate is also one of the original spa towns – so give the Turkish Baths a try. We can highly recommend it.  As we’re a small operation we don’t have any spa facilities onsite ourselves, but conveniently, there is one next door, so our guests can book in for massages and other treatments. Contact Nidd Hall direct on 01423 771598.

Are there any small shops nearby?

There’s a small village shop in Ripley a mile away which opens bright and early or endless shopping options in nearby Harrogate or Knaresborough.

Are your reviews true and honest?

Emphatically yes. Almost all our reviews are on Google, TripAdvisor or Facebook – we then add all of those to our Reviews page so they are in one handy place. Once in a while, guests email comments to post as reviews on the site instead of posting a public review. We can tally every single review to guest names and date of stay.  It’s quite shocking that some people in the world actually do post reviews that are fake or in return for money.

How safe is the area?

Yes. We are located in a very safe neighbourhood with an almost non-existent crime rate. It has a lovely local feel, where everyone looks out for each other. The property is well lit and you can park right outside your door. We recommend you lock your doors, but that’s a standard safety precaution.

 

CONTACT US

The Vicarage is a stylish, North Yorkshire B&B in the little village of Nidd just outside Harrogate. A tranquil escape from the everyday for couples where you can unwind at your leisure, perfect for a great night’s sleep and breakfast in your room any time you want it.

Town Street, Nidd,
Harrogate, North Yorkshire, HG3 3BL

T: +44 (0)1423 423113 EMAIL US

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